Deborah Tobi

Recent Graduate | Sales & Customer Service Specialist

Benin City, NG.

About

Recent Medical Physiology graduate with hands-on experience in sales, customer service, and team supervision. Eager to leverage strong communication, problem-solving, and analytical skills to contribute to dynamic teams. Proven ability to enhance customer satisfaction and drive operational efficiency in fast-paced environments.

Work

Akintunde farm

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Sales Representative, Customer Service & Supervisor

Gombe, Gombe, Nigeria

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Summary

Managed sales, customer service, and supervised operations for 8 months at Akintunde farm, ensuring high standards of client interaction and operational flow.

Highlights

Drove sales initiatives by actively engaging customers, contributing to increased product uptake and market presence.

Provided exceptional customer service, resolving inquiries and ensuring customer satisfaction through effective communication and problem-solving.

Supervised daily operations and guided a small team, ensuring efficient workflow and adherence to service standards.

Utilized basic computer applications including Microsoft Excel, PowerPoint, and Word for record-keeping and presentations, enhancing administrative efficiency.

Volunteer

Volunteer Worker

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Snack Shop

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Contributed to daily operations and customer support as a volunteer at a local snack shop in 2024.

Highlights

Assisted with customer orders and service, ensuring a positive experience for patrons.

Supported inventory management and stock replenishment, maintaining organized and well-stocked displays.

Contributed to maintaining cleanliness and hygiene standards within the shop environment.

Education

Ladoke Akintola University

Ogbomosho, Oyo, Nigeria
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Bachelor in Technology Medical Physiology

Courses

Core coursework in Medical Physiology

Languages

English

Skills

Computer Proficiency

Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Typing Skills, Internet Research, Basic Computer Knowledge.

Customer Service

Client Relations, Issue Resolution, Customer Satisfaction, Communication.

Sales & Marketing

Sales Support, Product Promotion, Client Engagement.

Team Leadership

Supervision, Team Guidance, Operational Oversight.

Administrative Support

Record Keeping, Data Entry, Organizational Skills.